Plans & Billing
Genkō pricing is structured so small practices can start simple and unlock more automation, analytics, integrations, and scale as they grow.
Available plans
| Plan | Monthly | Yearly | Patients | Staff |
|---|---|---|---|---|
| Free | $0 | — | 100 | 3 |
| Solo | $29 | $290 | 250 | 4 |
| Starter | $49 | $490 | 500 | 6 |
| Group | $89 | $890 | 1,000 | 10 |
| Practice | $199 | $1,990 | 5,000 | 30 |
| Enterprise | $449 | $4,490 | Unlimited | Unlimited |
All plans include core scheduling features such as appointment booking, conflict detection, patient self-service portal access, and provider availability management.
Feature unlocks by plan
- Solo and above add multiple services, appointment fees, Google Calendar sync, and Stripe payment collection
- Group and above add analytics, WhatsApp messaging, and MCP API access
- Practice and above add advanced scheduling rules, the dashboard AI assistant, and AI-powered WhatsApp scheduling
- Enterprise adds custom integrations, dedicated support, and SLA options
Upgrading and downgrading
Go to Settings → Billing to manage your subscription.
Upgrade
- Upgrades take effect immediately
- Stripe Checkout handles the purchase flow
- Prorated charges can apply mid-cycle
Downgrade
- Downgrades take effect at the end of the current billing period
- You keep current access until then
- Make sure your patient and staff counts fit the lower plan before the change takes effect
Switch billing interval
You can also move between monthly and yearly billing from the same area.
Billing portal
After subscribing, use Manage Subscription to open the Stripe billing portal.
From there, authorized users can:
- Update payment methods
- Download invoices and receipts
- Review billing history
- Cancel a subscription while keeping access until the current period ends
Owners and admins can access billing settings.
Usage awareness
Plan limits affect operational workflows such as:
- Adding new patients
- Inviting team members
- Unlocking analytics
- Creating API keys for MCP
Before downgrading, check current usage so you do not end up above the limits of the lower tier.
Best practices
- Choose the plan based on active patients and team size first, then advanced features second.
- Recheck usage before large onboarding pushes.
- Upgrade before you hit a hard operational limit rather than after staff are blocked.