Business Profile Management

Your business profile is the public-facing identity of your clinic within Genkō. A complete profile builds trust with patients and ensures smooth operations.

Accessing Business Profile

  1. Navigate to Business Profile in the sidebar (under Management)
  2. Or click on the Profile Completion Banner on your dashboard
  3. URL: /admin/business-profile

Why Your Business Profile Matters

A complete business profile:

  • Builds Patient Trust: Patients see professional information about your clinic
  • Enables Features: Some features require organization details
  • Improves Communications: Your clinic info appears in patient notifications
  • Supports Public Listings: Your clinic can appear in public directories

Business Profile Sections

1. Organization Information

Basic Details

| Field | Description | Required | |——-|————-|———-| | Organization Name | Your clinic or practice name | Yes | | Legal Name | Official registered business name | No | | Description | Brief description of your practice | Recommended |

Contact Information

| Field | Description | Format | |——-|————-|——–| | Email | Primary contact email | email@example.com | | Phone | Main phone number | +1 (555) 123-4567 | | Website | Your practice website | https://example.com |

Address Information

| Field | Description | |——-|————-| | Street Address | Building number and street name | | Suite/Unit | Additional address line (optional) | | City | City name | | State/Province | State or province | | Postal Code | ZIP or postal code | | Country | Country (auto-detected) |

Logo Upload

  • Supported Formats: PNG, JPG, WEBP
  • Recommended Size: 200x200 pixels minimum
  • Max File Size: 2MB
  • Shape: Square logos work best

To Upload a Logo:

  1. Click the logo upload area or drag and drop your image
  2. Preview the logo before saving
  3. Click Save to apply changes

Brand Colors (Coming Soon)

  • Primary color selection
  • Secondary color selection
  • Accent color selection

3. Business Hours

Set your standard operating hours:

Day Start Time End Time Closed Toggle
Monday 09:00 AM 05:00 PM ☐
Tuesday 09:00 AM 05:00 PM ☐
Wednesday 09:00 AM 05:00 PM ☐
Thursday 09:00 AM 05:00 PM ☐
Friday 09:00 AM 05:00 PM ☐
Saturday 09:00 AM 01:00 PM ☐
Sunday Closed Closed ☑

Note: These are your clinic’s general business hours. Individual provider availability can be set separately in the Scheduling section.

4. Practice Specialties

Select the specialties your practice offers:

  • General Practice
  • Family Medicine
  • Pediatrics
  • Internal Medicine
  • Dermatology
  • Cardiology
  • And more…

Adding Specialties:

  1. Click Add Specialty
  2. Select from the dropdown list
  3. Repeat for additional specialties
  4. Click Save

5. Insurance & Payment

Configure accepted payment methods and insurance:

Accepted Insurance Providers

  • Add insurance companies you accept
  • Managed in Settings → Insurance tab

Payment Methods

  • Cash
  • Credit/Debit Cards
  • Insurance
  • Payment Plans (if enabled)

Profile Completion Indicator

The profile completion indicator shows your progress:

Completion Status Action
0-25% 🔴 Incomplete Complete required fields
26-50% 🟡 Basic Add more details
51-75% 🟡 Good Nearly complete
76-99% 🟢 Almost There Add final touches
100% 🟢 Complete Profile fully set up

Required for 100%:

  • Organization name
  • Email address
  • Phone number
  • Address
  • Logo

Saving Changes

Changes are saved in two ways:

Auto-Save

  • Some fields save automatically as you type
  • Look for the “Saving…” indicator

Manual Save

  • Click the Save button in the top-right corner
  • Wait for “Saved successfully” confirmation

Unsaved Changes Alert:

  • If you try to leave with unsaved changes, you’ll see a warning
  • Choose to save or discard your changes

Best Practices

Logo Guidelines

  1. Use a high-resolution image for best quality
  2. Ensure the logo is legible at small sizes
  3. Use a simple, clean design
  4. Maintain consistent branding across all materials

Description Tips

  1. Keep it concise (2-3 sentences)
  2. Mention your key specialties
  3. Include your unique value proposition
  4. Use professional language

Contact Information

  1. Use a dedicated business email (not personal)
  2. Ensure phone number is answered during business hours
  3. Keep website URL current
  4. Verify address is accurate for patient navigation

Privacy Considerations

Your business profile information may be visible to:

  • Your staff members
  • Your patients
  • Public directories (if enabled)

Sensitive Information:

  • Financial details are never publicly displayed
  • Staff personal information is protected
  • Patient counts are private

Troubleshooting

Logo Won’t Upload

  • Check file format (PNG, JPG, WEBP only)
  • Reduce file size if over 2MB
  • Try a different browser
  • Clear browser cache

Changes Not Saving

  • Check internet connection
  • Look for error messages
  • Refresh the page and try again
  • Contact support if the issue persists

Address Validation Errors

  • Ensure address format matches your country
  • Check for typos
  • Try entering address components separately

Your business profile works with other settings:

Section What It Affects
Settings → Business Organization-level configurations
Settings → Clinic Feature toggles and billing options
Settings → Availability Default scheduling rules
*Previous: Dashboard Overview Next: Patient Management →*